Delivery terms and conditions
Delivery T's and C's
We use Courier Post and NOW couriers to delivery our products nationwide.
Courier delivery is used for all standard non rural addresses nationwide. SI delivery may take an extra working day depending on the size of your order.
All orders will be processed and sent the same day where possible. Any order received after 1pm may be shipped the next working day. Once sent your order will be marked as 'shipped'. We do not send tracking information but this is available on request.
Rural delivery is not available on Courier delivery and where a rural address is provided your goods will be sent via NZ Post* or we may contact you for an alternative address.
*goods sent via NZ Post are not tracked and we are not responsible for any loss or damage that may occur.
All orders over $100 are delivered free of charge.
If you are unhappy with any product or goods received, please contact us directly to arrange replacement or refund.